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AS9100 Human Factors Training

Aerospace Quality System Courses

Midaero are a premium aerospace training supplier boasting a prestige client base of Primes, OEMs, and SMEs. Our staff improve your competences and knowledge and share industry best practices. Courses on your premises, or off-site to suit you.

AS91x0 Human Factors Course

Human factors are nothing new, they have influenced decision making, and action taking for centuries. Now we need to take an approach that will prevent our business decisions, working conditions, and process design from having a negative impact on the conduct and decision making of our workforces.

It is no surprise that protection from human factors has been included in the latest revisions of AS91x0. We live in a world of immense pressure to complete, and this among other human factors can cause mistakes. For many years we have replaced blame with a root cause that ends in more training, but is the lack of apparent competence real, or a symptom of something else? Is it the pressure of the environment, poor instruction, overbearing expectations, or poor process design that underlies the issue?

By learning to create a culture, and practices that protect people from pressure and poor design we can error proof many of our systems, and allow our workers the freedom to do what is right.

Your tutor will guide you through the fundamentals of human factors, ways of detecting their causes, and how to include them in root cause analysis.


This course will help you to understand how to manage human factors.

The course is aimed at leaders, managers, supervisors, and support staff such as human resource and quality professionals. People with accountability for other people and processes that they operate.

It will help drive a culture where people are empowered to make better decisions, in a low pressure environment conversant with right first time, and solid root cause analysis.

Personally, you will be able to demonstrate that you have in depth knowledge of human factors and how to manage them. These skills are highly valued throughout the aerospace supply chain, and demand is increasing.

What you will study

Develop an in-depth knowledge of AS9145 and its requirements. What is Advanced Product Quality Planning, and when should it be used? How will Production Parts Approval Process influence your work, and help improve both the product and customer perception? During this course you will learn how.

APQP and PPAP are relatively new concepts within aerospace manufacture. However, these methodologies have been around for many years in the Automotive sector. AS9145 has helped to make both processes suitable for low volume manufacture and complex systems. It is a process that is increasingly being mandated by supply chain managers, particularly in Airbus’s supply chain.

Delegates will be able to:

  • Discuss the purpose and applicability of APQP and PPAP and their importance within the aerospace sector
  • Apply terms and definitions used within AS9145
  • Describe the makeup of a multidiscipline project team
  • Explain the APQP 5 Phase process steps in detail and how they apply to different organizations
  • Demonstrate awareness of the development of control plans for different applications/scenarios
  • Identify PPAP file and submission requirements including customer-specifics

Teaching support

Our tutors are highly experienced aerospace practitioners. They all hold graduate degrees, and are IAQG qualified Auditors. These qualifications are to 9100 Revision D.

Your tutor should be able to answer any relevant questions about the course. They will also be able to comment on best practice, and what is happening in the industry. However, they are there to teach you, and they aren’t allowed to consult on complex problems during the teaching days. This is simply because it absorbs too much time, and can jeopardise finishing the course.


This course is assessed through activities, and engagement with the course material. There is no pass and fail, but if you want to get the most out of the course you will need to engage with the material, activities, and group work.

There is a certificate issued at the end of the course to prove that the course has been attended.

Entry requirements

This is a technical course and so it is very important that your english is not only good conversationally, but also that you can interpret and understand the technical elements of the course.

An understanding of process development, and basic leadership skills are useful.

If you a HR or EHS team it would be helpful to ask them their thoughts, and read and internal material available. It would also help to understand the organisation’s current root cause processes.

Preparatory work

We all feel the effects of pressure, and sometimes it makes us do strange things. Think about how that looks in your workspace.

Think about how your environment, customers and leaders influence your decision making. Do you ever feel the strain? Do you ever think there is a better cause of action that would be less risky?

What about your processes? Are they always followed regardless of time constraints, and external pressures?


If you have any special requirements please call us on 01902 472 523, or 07958 133357. Alternatively, text 07958 133 357, or use the form located on the Course Registration tab.

We will do our very best to ensure that everyone’s needs are met.

Study materials

All of our delegates are supplied with a copy of the course material, along with the tutors notes.

A loan copy of the standard will be supplied and this must be returned to your tutor at the end of the course.

Computing requirements

There are no requirements for any of our delegates to need access to a computer during this course.

In fact we prefer you not to bring laptops, or tablets into the class room. This helps to focus both your tutor and your delegates on the materials.

There are plenty of opportunities to check telephone messages, and emails during the days. Such as coffee breaks and at the start of break out sessions. We just ask that you be respectful to the tutor and the other delegates.

Things to bring with you

Our tutors will supply all that you need, including materials, pens, and notebooks.

Some people prefer to bring their own pens and notebooks. This is fine.

In some cases we may ask you to provide whiteboards, presentation equipment and flip charts. However, we will arrange this before hand, and we can provide anything necessary to make the course go smoothly.

Course registration

Our courses are mainly delivered on-site as this gives far more relevance to your organisation, and allows more appropriate discussion about the course material in your own context.

Please send your details through to us using the form below and we will contact you about your specific needs.

If you would prefer, simply call our office number and one of our dedicated staff will answer your questions.


This is a 1 day course that is expected to run 0900 – 1600 on each day.


Our prices are flexible depending on your specific requirements. Generally, discounts are available for 3 or more delegates.

Dependant on your individual circumstances, we do have excellent links to grant funding providers. However, this differs by area.

Call our offices

If you would like any further information, or you have a query. Please call our offices on 01902 472523, or 07958 133357. We are available between 8am and 8pm every day.

Enquiry form

Proposed Start Date


Call our offices

If you would like any further information, or you have a query. Please call our offices on 01902 472523, or 07958 133357. We are available between 8am and 8pm every day.

Enquiry form

Proposed Start Date